Return Policy

IMPORTANT ALL ORDERS - PAYMENTS

Any refund balance if payable will be paid via the original purchase gateway used eg. PayPal, Afterpay, less their fee charges, within 5 business days of refund approval.

Garden Sheds: Garden Shed order cancellations after manufacture and dispatch will incur a 25% restocking fee of the retail price plus all freight charges incurred for the return of the goods. Garden Sheds must be received back in a saleable condition.

CANCELLATION

Once garden shed kits have gone into manufacturing you will not be able to cancel your order for a full refund.

If you choose to cancel your product, during or post manufacturing a store credit, less 25% restocking fees will be provided.

If you wish to cancel your order please get in touch with our staff immediately so we can check the status of your order.

RETURN/CHANGE OF MIND

If you receive your purchase and are not completely satisfied OR if you change your mind, we will accept returns of items within 30 days of receipt of goods.

New unopened items may be returned within 30 days for a store credit less 25% restocking fees and return shipping. Delivery costs are non-refundable.

Store credits will be issued after receipt of goods in saleable condition by supplier. Please note this applies to stocked items only.

Garages, Smartlockers, Workshops and Carports: These steel buildings are manufactured to the customer’s specific order request and cannot be cancelled once manufacturing has commenced.

GARAGES, WORKSHOPS, CARPORTS, & SMARTLOCKERS

CANCELLATION

Garages, Carports, Smartlockers and Workshops: These steel buildings are manufactured to individual specifications. As they are made to order they are not able to be cancelled once manufacture has commenced.

RETURN/CHANGE OF MIND

If you are unsatisfied with your purchase, please contact the ShedSpace Australia sales and customer service team to discuss.

Replacement/faulty: Where product supplied is damaged in transport or found to be faulty we will provide a replacement free of charge of the damaged or faulty components or product in a timely manner.

NB. Goods assessed to be damaged by misuse or accident outside the control of Spanbilt will incur a charge for any replacement components or product