Delivery Guide

Delivery Options

We deliver directly to your home for a capped fee of $99 Australia-wide (ShedSpace Australia absorbs any excess delivery charges over and above $99). Please be aware we cannot deliver to some remote areas and it is an ‘Assisted Delivery Service’.

$99 Capped Delivery Fee excludes 'Spanbilt' Carports, Lockers & Workshops (UBILD & SMART LOCKERS).

Home Delivery

Home Delivery is organised directly from the factory to your home. It’s a hassle-free option especially since these are large and heavy shed kit boxes.

For our Spanbilt garden sheds (Yardstore & Storemate)

We deliver directly to your home for a capped fee of $99 Australia-wide.

Please allow between 5 – 10 Business Days for delivery from Mainfreight (from the date of dispatch).

For our Spanbilt Carports, lockers & workshops (UBILD & SMART LOCKERS)

Some sheds/regions you may need to contact for a quote via email sales@shed-space.com.au or our phone number 0466 859 800.

How Shed Delivery Works 

Sheds, workshops, carports and garages are still steel structures that come flat-packed and on pallets. They are heavy and the bigger the product the bigger the delivery cartons. So keeping that in mind, below is what to expect for each delivery option.

How Home Delivery Works

When you place your order you will receive tracking details once dispatched and you will be contacted by the freight company to organise delivery.

Some products and regions may require a custom quote by our team so please contact us via phone or email.

IMPORTANT: What You Need To Know

  • You will receive tracking and a call to arrange drop-off.
  • Home Delivery is an 'Assisted Delivery Service' and based on the size and weight of these structures (flat packed), an able-bodied person will need to be at home to receive the order.
  • Someone will need to be home to accept delivery. If however, someone is not home, then the delivery will be deemed failed. Failure of attempted delivery will result in a re-delivery charge of $99.
  • Home Delivery is to the front door only or 6 meters from the truck (not the backyard) due to regulations. Deliveries cannot be taken to the rear of a property due to OH&S.
  • So it is important to be prepared to help on the day to make sure you can place the cartons where you need them.
  • We do delivery Australia-wide with the exception of all Islands.

DELIVERY TIMES & SCHEDULES

Garden Sheds & Storage Units

  • Your garden shed will be dispatched within 4-7 business days once payment is received.
  • Transport works in 3 to 10 business days term, depending on your location. Most suppliers are based on the east coast; so Perth, for example, would be longer compared to Sydney and Melbourne.

Home Delivery Windows

Home deliveries are done Monday to Friday between 8am – 5pm.

Home deliveries in any other areas are done by the courier during normal business hours on weekdays only

Smartlockers, Garages, Workshops & Carports

  • Our Smartlockers, garages, workshops and carports are 'made to order', therefore manufacturing can take up to 4-weeks.
  • After manufacture, please allow up to 10 business days for delivery of your product to freight depots.If you’ve chosen to have your steel building delivered directly to home or site, just be aware it may take a little longer for the freight provider to coordinate.
  • Our suppliers have a great turnaround time with very limited defects, so you can rest assured that no matter what product you choose, it will be delivered within the designated time frame and in good condition.

Home Delivery Windows

Home deliveries are done Monday to Friday between 8am – 5pm.

If you've chosen to have the product delivered directly to your home it will usually arrive within 10 business days of purchase, although most of the time it arrives sooner.

Just be aware it may take the full 10 business days to receive your product from the time of dispatch.

WHEN YOUR ORDER ARRIVES

Once your shed arrives please ensure to unpack and check parts noted in the manual within 7 days.

1) When unpacking your box, match the parts to the ‘Parts List’ in the manual to check everything is there.

2) Let us know of any damage to packaging or parts (this can happen during transit but is very rare)

3) Notify us of any missing parts, as generally, we can help locate them in your pack for you or on the rare occasion if any are missing we an express them to you.

Our replacement policy is within 30 days of receiving the product so we recommend you check the package within 7 days of receiving it.

What if your order doesn’t arrive?

While this is unlikely, if your order does not arrive within 10 business days of dispatch, please feel free to contact our customer service team on 0466 859 800.

Alternatively, you can contact Customer Support via email at sales@shed-space.com.au.

We are here to answer any questions you may have regarding the selection, purchase and delivery of your product.